I just wanted to take a moment to express my total satisfaction of how Valerie handled my issues. This was a complicated issue to resolve, but Valerie took the time and effort to resolve this. She was professional, knowledgeable, and friendly. Her expertise is resolving this matter was great. She really went above and beyond. In this day and age this passion rarely exists. I just wanted you guys to know what a great teammate and employee you have. Thanks to Valerie and PayPal With Best Regards / Michael
