Resolve Account Issue Notification (1 inside a red dot above bell)

led333
New Community Member

When I login into my account in the upper right hand corner there is a bell symbol with a red circle with the number 1 inside of it to the upper right. I click on this and a dialog box is displayed that says this:

 

Notifications (1)  !  Inbox (0)    

Account

There's a problem with your account.

Be sure to resolve it to ensure full account access.

Resolve Account Issue

 

I click on the link "Resolve Account Issue". It looks likes something is happening and then it just displays the same dialog box message above.

 

Is this a PayPal website bug? (happened on Tuesday, September 24, 2019)

Or, is there another way to access what the account issue is?

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1 REPLY 1

PayPalMichelleW
Moderator
Moderator

Hi @led333

 

I'm sorry to hear you're having trouble with your account.  For this situation, I would suggest you contact us to provide additional details.  To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.  I hope this helps.  

 

Thanks!

MichelleW

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