I recently came with a dispute and it is an intangible good as it is an online article posting task. PayPal investigation team did a poor investigation. They didn't even checked the evidence that I submitted. There is no tracking number for an intangible good and I hope a person from PayPal know this and I don't need to inform them about it. They solved the case in the favor for client with reason no evidence and tracking number provided. Again, I appealed, and PayPal team again said me the same reason that we can't accept the appeal as there is no tracking number. From where should I get you tracking number? You fool? It's an intangible good that comes with no tracking system. Some one, please teach these people the difference b/n a tangible and intangible good.
I called up PayPal India to solve this issue, but the guy who picked call asked me for my verification, then asked me pass on the call to account holder. I was shocked, is this man crazy? He was asking Rashmi is a lady name and give the phone to her. I think he was drunk and talking to me, like that I feel. Rude voice, not interested what a customer is speaking. He can guess the gender for a person with his/her name. Wow, that's great. But I'm a boy here. How PayPal is hiring such sick, poor-minded people who talk so rude and disconnected the call without listening my words? I want to complain about this guy. Connect me with him and let's ask what's his problem solving my issue? I may take legal step if this matter is not solved. PayPal is such poor service provider, don't have any qualified team. I may file a legal case, if my account is no restored with proper investigation.
