FNB "Link Paypal account" error

P_exact
New Community Member

Whenever i try to link my paypal account on my  FNB online banking profile I get a E-8066 message that says  " You are unable to perform this function as there are outstanding FICA requirements"  but when I check my upload documents page it says " There are no documents outstanding" 

How do i fix this? 

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1 REPLY 1

PayPal_Marina
Moderator
Moderator

Hi @P_exact,

 

Thank you for posting your question in the Community. I'm sorry you're running into issues linking your FNB bank. If you're receiving that notification, you will likely need to submit your FICA documents via email. You can find the steps to do that here:

How do I transfer money to my bank account?

 

I hope this helps!

- Marina

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