I can't link a visa gift card to my paypal account

bluedino
Contributor
Contributor

Hi,
I have a visa gift card, but I can't link  it to my paypal account I receive this error : Your card has been declined. Please try a different payment method.
However, the card worked well on amazon.

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10 REPLIES 10

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@bluedino 

 

Is the card registered at issuer's website to your name and billing address that matches PayPal account? If there is no billing address attached to it, PayPal can't verify it. You can probably use it like a credit card as PayPal guest checkout but to link it to your PayPal account, it may have to be registered first.


Kudos & Solved are greatly appreciated. 🙂
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bluedino
Contributor
Contributor

@sharpiemarker 

The card is registered here  https://visacard.giftcardstore.ca/

I can't even pay an invoice using this card.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@bluedino 

 

Can you use it without logging into PayPal? Using the credit card/debit card method? It's also has to have enough for the temporary authorization charge too. If you're in Canada, maybe you can only use it with PayPal if you're billed in CAD.


Kudos & Solved are greatly appreciated. 🙂
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bluedino
Contributor
Contributor

@sharpiemarker 
When I try to pay an invoice without account just by using the card I get this error : Sorry, but your card issuer declined this payment. To complete your purchase, try a different card. I still have 72$.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@bluedino 

 

Hnmm, than we just have to chalk it up to PayPal just not accepting the card, which PayPal has said that not all of them work with PayPal. Have you try just entering the card number in the gift card/voucher box during checkout?


Kudos & Solved are greatly appreciated. 🙂
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bluedino
Contributor
Contributor

@sharpiemarker 

Sorry I'm not sure to understand what you mean.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@bluedino 

 

Is there a gift card/voucher field during checkout with PayPal that you can enter the card number?

 

The error message is that the card issuer declined it. Perhaps call your the card issuer and ask why it is declining during a PayPal checkout.


Kudos & Solved are greatly appreciated. 🙂
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bluedino
Contributor
Contributor

@sharpiemarker 

Yeah there's a field to enter the card number

I called the card issuer and they told me the issue comes from paypal.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@bluedino 

 

Ah I see. Then perhaps PayPal blocked their cards.


Kudos & Solved are greatly appreciated. 🙂
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