Money sent isn't exact

Sjk73
New Community Member
Why when i send someone $25, they receive $23 and change. He said im the only customer that this happens to. When i send $25 I want him to get $25.
Login to Me Too
2 REPLIES 2

Midview132
Contributor
Contributor

WHen you send money they take out 3% for paypal if you are using a credit card.  If you have money on your account and you use your balance to transfer money the amount they receive is what you sent.  When you send money and you have a balance on your account, make sure where you are sedning from is your balance and not another source such as a credit card or other source that charges a fee. 

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Midview132 

 

Sorry wrong advice.

If the original poster was talking about sending using friends / family then the 'receiver' would not get any fee only the sender.

He is saying the receiver is getting the fee.

 

@Sjk73 

 

Sellers always pay a fee regardless of how you fund your paypal payment.

So if you are purchasing goods you have to expect the seller to receive a lesser amount as paypal is not a free service. They have to pay their staff wages and pay to run the service.

 

However if you are talking about a family/friends payment which i doubt as you are saying the receiver is paying the fee then its only free if funded from your bank account or funds in your balance.

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.