Negative account balance

Sumayyah02
Contributor
Contributor

Hi - Following a refund request on ebay which I have accepted (as long as item is returned back to me - paid for postage via ebays return policy) I have seen that my paypal balance is negative.

I had withdrawn the paypal balance received from the item sold into my bank account, and then a refund was requested.

 

The negative account balance is worrying, as I have tried to rectify this by accepting the refund request plus transferring the money from my bank account to paypal, but I am concerned that this will simply go up to £0. 

Please help me understand why my balance is negative and how I will issue a refund via ebay if this is negative. Thanks.

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