PayPal auto-updated my credit card details.

GeoDave
New Community Member

I use a particular credit card with my PayPal account. The card recently expired (02/19) and I was issued with a new card. I received two emails from PayPal - the first on 10/02/2019 asked me to update my card details because it was about to expire - this was an expected email. At that stage I still hadn't received the new card. I then on the 20th Feb. 2019 received a second unexpected email from Paypal stating "Your card is updated and ready to use. We took care of the details so you don't have to."

 

Question: How is PayPal able to access my bank account to get these updated details without my permission?

It seems outrageous that a third party can access my personal banking details without my permission.

I have never come across this situation before. Have I missed something in the small print?

Thank you

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@GeoDave 

 

Read your user agreement:

 

3. Funding Sources

 

3.1 Linking your Funding Source. You can link or unlink a debit card, a credit card, a pre-paid card (in certain cases), a bank account and/or PayPal Credit as a Funding Source for your Account. Please keep your Funding Source information current (i.e. credit card number and expiration date). If this information changes, we may update it at our sole discretion without any action on your part, according to information provided by your bank or card issuer and third parties (including but not limited to our financial services partners and the card networks). If you do not want us to update your Funding Source information, you may contact your bank or card issuer to request this or remove the Funding Source in your Account Profile. If we update your Funding Source information, we may retain any preference setting attached to it.


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@GeoDave 

 

Read your user agreement:

 

3. Funding Sources

 

3.1 Linking your Funding Source. You can link or unlink a debit card, a credit card, a pre-paid card (in certain cases), a bank account and/or PayPal Credit as a Funding Source for your Account. Please keep your Funding Source information current (i.e. credit card number and expiration date). If this information changes, we may update it at our sole discretion without any action on your part, according to information provided by your bank or card issuer and third parties (including but not limited to our financial services partners and the card networks). If you do not want us to update your Funding Source information, you may contact your bank or card issuer to request this or remove the Funding Source in your Account Profile. If we update your Funding Source information, we may retain any preference setting attached to it.


Kudos & Solved are greatly appreciated. 🙂
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subcartophile
Contributor
Contributor

This just happened to me. The bank sent me a new card, but it was lost or stolen in the post. Anyway it disappeared before I physically received it. And then was amazed to see on my bank statement that it was being used for a PayPal purchase. It was a PayPal name that I was not familiar with. This vendor used different handles for eBay and PayPal: I knew the eBay name but not the PayPal name. I was about to phone up and report that someone was fraudulently using my card. But I figured it by digging into the PayPal records.

 

I am totally gobsmacked that this is going on secretly, behind the scenes, without a notification such as a text message or email. Just on the basis of an obscure paragraph in the small print that I am sure that 99.99% of PayPal users have never read.

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HHugz1014
Contributor
Contributor
Help?! So will mine update itself? I’ll get a new card?? Mines about to expire.. should I order a new one ? Make a new account?
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HHugz1014
Contributor
Contributor
I don’t have a bank account. Wander if I’ll have this problem?
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