Pending payment (outgoing)

[Fordy62]

Hi all, Bought a Cctv system yesterday from eBay. Paid via PayPal and the transaction has gone through on eBay, but remains pending on PayPal. The seller has seen this and is reluctant to post the item on grounds that his money is being held. Is he expected to post the item out and then wait for funds to be released or can the funds clear before he sends then items out? I could Pay by using differently means, but then I’d lack the coverage offered by PayPal. Help? Anyone?

[kernowlass]

@Fordy62 

The important part is what does it say next to the transaction in YOUR paypal account, is it marked as completed or sent or is it pending?

If its completed or sent then..............

If its marked as completed in your Paypal account then you have paid. The fact its pending on the SELLERS end is between them and paypal as they are new sellers.
Funds are held for 21 days BUT released more quickly if they provide a tracking number (delivery + 1 day).

Even if the funds were withdrawn to their bank account they would still have to refund if they lost a dispute. The hold is to protect PAYPAL from new sellers that don't refund so Paypal has to and then has the hassle of getting reimbursed from the seller.
Tell them that if they refuse to send then you would have to file a dispute for 'non receipt of item' and that would impact on their paypal account as they are such new sellers and the time the 'new seller hold' lasts would be extended OR they may not be allowed to sell at all.

Send them this link.
Ebay Sales.
ttp://pages.ebay.co.uk/help/sell/paymentprocess-newsellers.html