Positive amounts turning into negative.

YellowCatFud
New Community Member

So I've been receiving payments into my paypal, so positive amounts, but yet im negative 4$ with none of the 20+ dollars making a difference. My recent activity list shows no negatives to indicate why I will get 4$ be positive then the next day be 4$ negative in the exact amount. 

Is it a software bug or something? im losing my income without doing anything.

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1 REPLY 1

PayPal_Marina
Moderator
Moderator

Hi @YellowCatFud,

 

Thank you for your post. Seeing a negative balance after you've received a payment would be concerning! I'd recommend reviewing the Resolution Center to ensure there aren't any unresolved issues there. If you need further assistance, please contact us directly.

 

I hope this helps!

 

- Marina

 

 

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