Says page does not exist when i try to accept pending money from something i sold on depop

nenaswae
Contributor
Contributor
I sold something on depop a couple days ago and I tried to accept the pending money and It told me I needed to verify my account so when I went to do that it said “page does not exist” i need help please ;(
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@nenaswae 

 

Typically, to verify your PayPal account, just link and confirm a bank account on the wallet page, unless it's some other kind of verifying PayPal talkin' about, like asking for scan of ID and what not and you have to go to the resolution center or their security check.

 

Or do you have to do the PayPal Cash thing when accepting the money? Like so:

Policy updates and user agreement changes to Personal PayPal accounts

What can I do with my personal PayPal account, PayPal Cash account or PayPal Cash Plus account?

 

Try clearing your browser cache/cookies and restart device and give it another try.

 

If problem persists, please contact customer service:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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