I earn money selling my old clothes and shoes, and I have around £1200 in my paypal balance. When I sent in my passport they said Im 17 years old and that I am underage which is true but I now have the problem of having money that I cant withdraw, does anybody know what steps I can approach. Kind regards, Karim.
But I need to money very urgently, my parents want me to get the funds bacl immediately is there no way I can resolve this? Surely they should let me withdraw my money at least?
@kernowlass Even if he/she broke the rules it's still a minor and legally you're not supposed to withold money from someone underage. Might as well consult a lawyer. If the user lied about their age that's bad, but still sent in their ID. They are under no obligation since they cannot legally sign contracts. Only thing PP can do is ban them, but they have to release that money.
As the 'account' was illegally made then the funds are equally so UNTIL that person is 18, they can then open a paypal account legally and transfer the funds from their other limited account.
Advice is voluntary. Kudos / Solution appreciated.
Hello KarimHassan123! Thank you for your post and welcome to the PayPal Community! I am so sorry to hear that this has happened. If your account has been limited due to underage reasons, please contact our Customer Support teams by phone and they will be able to provide you with detailed advice on how to proceed. You can also find us on Twitter @AskPayPal and/or our Facebook page. Thank you. – Carlos
