Wrong Conversion Rate

MANTHACION
Contributor
Contributor

Hi there, may I ask why PayPal is not updating their currency conversion? Like for example, USD to PHP. Right now July 4, the conversion rate per 1 USD is 49 Pesos. Yet PayPal converts it as 47 pesos. It's been a month and it never changes. Why is that??? Thanks for answering. 

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @MANTHACION,

 

Welcome to the PayPal Community! Here’s how we set our exchange rate:

  • We receive a wholesale rate quote from our bank twice a day and add a percentage to determine the retail foreign exchange rate to apply to transactions that involve a currency conversion.
  • Our currency exchange rates are competitive with conversion rates used by banks and by currency exchanges.
  • When you transfer from your PayPal account to your local bank account, we automatically convert the money into the local currency when the transfer is initiated.

I hope that helps!

 

 - Jon K


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