Wrong sort code lost money

Gai73
Contributor
Contributor
I withdrew three payments tomorrow a bank account likes to my PayPal account , except they bank account want veriefiedie the two transactions didn’t appear. Any way to account number was the exact same and almost was the sort code now the wrong one was 400000 yet the correct one was 400900 and I have been trying to get his money back for an month send and a half. They do not seem to car or be bothered. I’m an entrepreneur trying to set up my business and how am I to do this when they make it impossible to deal with never mind ha big the monopoly share on transactions. Any advice would be appreciated They aren’t huge amounts to some but to me it’s a typical entry level cost
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PayPal_paula
Moderator
Moderator

Hi Gai73, 

 

This sounds frustrating. I would first ask your bank to run a trace on the funds as if they know what the wrong sort code was they should be able to locate the payments for you. Generally, if the bank cannot add the funds to an account they will return them back to your PayPal account however if that has not happened yet I would imagine that they are somewhere in your bank's system. If they run a trace for you they should be able to locate them. 

 

I hope this helps and thanks for your post, 

Paula 

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