error message to link another card when trying to pay

crgibson525
Member
Member

hello, i am trying to send money to a friend, and each time i try, it tells me to link a different card. i have tried it with 3 cards and still get the same issue

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi @crgibson525,

 

That definitely sounds frustrating. 😞 Based on what you've said, it sounds like we may not be allowing the payment to go through due to our internal security. Regrettably, if this is the case, it's not likely that one of the cards you're trying to use will allow the payment. You can try clearing your cache and cookies and attempting a different browser or device in this case, and that may allow the payment. Hopefully the issue is resolved soon!

 

- Ashley M


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