Can't link my bank account.

citydwelleer
Contributor
Contributor

This is what I get when I try to put in my Charles Schwab bank account, I swtiched banks and no longer have the old account. Why wont it let me connect?


Hi, I'm the PayPal Assistant. How can I help? Choose one of these options or add your question below.

8:54 PM

- PayPal Assistant

why can't I link to my charles schwab bank account?

8:55 PM


It looks like you want to add a bank account. Is that correct?

8:55 PM

- PayPal Assistant

Yes

8:55 PM


Are you adding a Checking or Savings account?

8:55 PM

- PayPal Assistant

Checking

8:55 PM


Enter your routing number, which is a 9-digit number that can be found in the lower left corner of a check.

8:55 PM

- PayPal Assistant

Routing #: *********

8:56 PM


Next, enter your bank account number. US bank account numbers are 3-17 digits and can be found at the bottom of your check or on a bank statement

8:56 PM

- PayPal Assistant

BANK_ACCOUNT : •••••••••

8:57 PM


I will link your checking bank. By continuing, you agree to let PayPal send 2 small deposit amounts (less than $1) to your bank account. You'll need these two amounts to confirm your bank account.

8:57 PM

- PayPal Assistant

Agree and Link

8:57 PM

The bank account you're trying to link can't be added at this time due to one or more security factors.

If you're using PayPal from a device you don't normally use, please try again later from the device you normally use to access PayPal.


Is there anything else I can help you with today?"

How can I link my bank account, your service is worthless if I can't connect to my bank.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@citydwelleer 

 

Sounds like a virtual / digital bank??

If so then that is a type of bank paypal does not support.


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