I've got these suggestions from the PayPal Support (see below) but it doesn't work:
Tried again to link PayPal to my new Bank Account * after 72 hours, * different browser (MS Edge, no PayPal cookies),* on my computer that I've using since 8 years for PayPal.* No VPNs, my IP is constant... * verified personal account (linked MasterCard, verified mobil number, verified ID cards, 8 yrs of history, I've used it almost every week...) ERROR MESSAGE again as before: "We're sorry. We're not able to process your request right now. Please try again later." I'm starting to get very angry because I can't withdraw my money and I can't shop before Christmas. I hope somebody has any idea... Thank you. ******************************************* EMAIL -<removed>
Dear XYZ,
Thank you for contacting PayPal regarding adding your bank account.
I have reviewed your PayPal account and can see that your attempts to add your bank account ending x-<removed> has been stopped by our internal security system.
To provide one of the safest online payment methods PayPal reviews every action before it's approved. Our internal security system is an automated system which reviews all of the details of every action that is made through PayPal. This is similar to the way your bank or credit card issuer approves transactions.
For fraud prevention reasons, I cannot see what aspect of this action has caused our internal security system to intervene.
XYZ, I can, however, give you an advice on the steps you can take to reduce the chances that our internal security system will block any future attempts.
- Clear your cache and cookies or try a different web browser
- Change password and security question from a secure internet connection.
- Attempt to add a bank account in 48 Hours again
- Ensure that you are adding a bank account from your country of residence.
- If possible attempt to complete the action from your home computer or the computer you most frequently use to access your PayPal account.
I, regret any inconvenience this may have caused and if my suggestions do not work I would kindly ask you to phone us at your convenience, when you have access to a computer. This is a solution that requires real time interaction in order for us to be able to assist. It will be fast and won’t take more than a few minutes.
To call us on our customer support telephone line by following these steps:
- To call us on our customer support telephone line by following these steps:
- Go to www.paypal.com and log in to your account.
- Click Help at the bottom of the page.
- Click Contact Customer Service.
- Note your 'One-Time Passcode' and follow the on-screen instructions.
The One-Time Passcode is a random number generated by our system that helps verify your identity and get faster support. The One-Time Passcode is valid for one hour. If it expires, you will need to go to the 'Call us' page again to find a new One-Time Passcode.
I hope this information has been helpful and I wish you the best using PayPal in the future.
Please let us know if you require any further assistance and we'll be more than happy to help you.
It is my pleasure to assist you. Thank you for choosing PayPal.
Yours sincerely,
Robert
PayPal
