Nintendo eShop 10417 error with funds

tatummullenix
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Contributor

I transferred money to my account yesterday in order to buy a Nintendo Switch game on the eShop. It is now on my account and I have sufficient funds to buy the game, but I get a 10417 error when I try. I have bought an eShop game before without issues, I have tried switching payment methods between my bank account and debit card, and I have confirmed that the money transferred is no longer pending as of this morning. Do I just need to wait until it "registers" in PayPal somehow?? I have been looking forward to this game, so I'm very frustrated I cannot seem to buy it.

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3 REPLIES 3

tatummullenix
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Contributor

The help page seems to be for merchants, not customers?

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tatummullenix
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Contributor

Well, I found out you can buy digital eShop gift cards, so I bought $70 worth and the purchase went through. No idea why it won't let me pay directly, but at least I can finally buy this game?

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