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Received an email from PayPal about referring a friend to receive $10. I followed the steps and sent 1 cent to a friend who didn’t have Paypal. They linked their account and sent me a Payment of $15 for money they owed me. The conditions of the promotion were met as all they had to do was signup and send or spend $5 after receiving my 1 cent. Neither of us have received the $10.
Solved! Go to Solution.
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PayPal Promotions
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I also have the same issue. Did mine in December, and it says latest we will receive the reward is Jan 31st, but still no email or $10 on both account. How do I reach someone from PayPal for help?
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My bf & I both did referrals. His was in October, mine the first of this year. No email, and neither us or our referrals have been paid. BS!!
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I contacted customer rep about it.
At first they said I didn't fulfill the request because my referee did not "send" money to someone else. Then they later said I fulfilled all the requirements.
This is what he said: I rechecked and found that you have followed the required steps. I see that we have received some customers with the same issue and are looking on this. Please wait until we review this information and fix the issue as soon as possible."
My chat was then closed, and no other updates.
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Thank you, I have tried emailing, but get no response. I HATE their Service, the worst for a company that handles the volume of business they do. Their excuses sound like typical "mail-in rebate" type bullsh**! Make an offer, in hopes that by the time the offer promises to pay, customers will have forgotten. On the off chance they remember, give excuses and delay resolution as long as possible. I use PayPal for the reputation and security they are known for. Why are they acting like honoring your word is a brand new idea?
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