Pending Payment For 1and1 Company

[myislashop]

Hello, Can i ask and help me? I use my debit card to pay domain in 1and1 company... paypal charge me in my debit , and till now the payments is pending in 1and1 company...  how they recieve my payments and how i do... ? thanks for the help

[kernowlass]

@myislashop

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.

[myislashop]

Thanks for reply kernowlass, so where is the problem? the 1and1 company or my payments? 

[kernowlass]

@myislashop

The company doesn't seem to have processed your order and captured your payment yet so why not ask them?