Royal Mail tracking - Not updating to delivered

NahRumph
Contributor
Contributor

I've sold a phone on eBay and the phone has been delivered on the 24th of March, however my funds are still on hold even after a few days of waiting when it says I should get my money 1 day after delivery.

 

When I take a look at the tracking info on PayPal it still says the phone has been sent but not delivered. I've updated the tracking number to the exact same one that says it's been delivered, but it still only says sent. When I take the tracking number from Royal Mail and use their Track and Trace website, even on there it says delivered.

 

Is there an issue with Royal Mail tracking and PayPal? When will I receive my funds?

 

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