Can't upgrade account type--can only close it

[ejs88]

Hey everyone,

I want to upgrade my account from Premiere to Business, but when I go to my account type under my profile, there is no option to "upgrade account", only "close". What's causing this? How do I correct it?

Thanks in advance for any help.

[disneydude1955]

I am having the same issue.  Let me know if you find out anything...

[Misty11]

Hello ejs88 and disneydud1955,

There is a way to upgrade your account, please follow these steps:

Here’s how to upgrade from a Personal account to a Premier or Business account: Log in to your PayPal account, Click "Upgrade" under your name near the top of the page, Click "Upgrade Now," Select "Business account" or "Premier account," Click "Continue" and For a Business account, enter your business information and click "Submit."

Here’s how to upgrade from a Premier account to a Business account: Log in to your PayPal account, Click "Profile" near the top of the page, Click "My Personal Info" and then click "Business Information," Click "Update" near "Business Information," Click "Upgrade," Select a business type and click "Continue." and Enter your business information and then click "Continue."

Let me know if you have any questions.

Misty

[ejs88]

Thank you, Misty!

The second method of upgrading worked, and I was finally able to see an "upgrade" option. 😄

[maisonnoire]

THANK YOU, THANK YOU!!! I was having a terrible time trying to get a business acct from a premier acct - the paypal instructions are awful.  So

[Misty11]

Hello ejs88 and maisonnoire,

You are very welcome! I am really glad you both were able to get your account upgrade and I am sorry the instructions were hard to follow.

Misty