PayPal Instant Payment Notification Warnings

[MTS_PaulKiran]

Prerequisites:

• Your PayPal’s email address must be confirmed.

• You must have a PayPal verified Business Account.

Purpose:

PayPal attempted to send an IPN Notification to your designated IPN URL but was unsuccessful. An IPN message may be present up to four days after the original message was sent. The maximum number of retries is 15. Even after retrying the notification could not be delivered. Consequently, you received this IPN Warning email.

Rectification:
To ensure seamless processing of transactions and to prevent further notifications of this nature, we kindly request that you review and update your IPN Listener code. It is crucial that your IPN Listener is correctly configured to handle and process notifications from PayPal.
By following these steps, you can avoid future disruptions in receiving IPN notifications from PayPal and ensure that your transactions are processed smoothly:

• Check IPN Listener Code: Make sure your IPN Listener code is correct and updated. Use PayPal's IPN simulator to check if your IPN Listener processes notifications correctly.
• Monitor Notification Logs: Regularly check server logs or PayPal's IPN history to ensure notifications are received and processed.
• Update IPN URL if Necessary: If you've changed your IPN Listener URL in your server, update it in your PayPal account's IPN settings.

See IPN History:

• Log in to the PayPal Business Dashboard using your live credentials.
  

• Click on Account Settings.
  

• Under Business Profile, select Notifications.
  

• Locate the Instant payment notifications section and click Update.
• Please make sure IPN is enabled and IPN URL is set properly.
  

• If IPN is enabled, you will find the option to access the IPN History Page.
• Access the IPN History page to identify any IPNs in a retrying or failed state. This will help you identify the IPN script causing the issue.
  
• For each IPN, click on the Message ID to view the sent message, number of retries, and the URL where the message was received.