Paypal checkout buttons don't work in woocommerce

[kaspars_montezo]

Hello everyone, 

I have a problem regarding paypal checkout. I have woocommerce website. 

We placed buttons on cart page and checkout page. 

1.Scenario A: 

I try to pay with button in the cart. Paypal pop-up opens and I sign in to pay with  paypal. After clicking buy now, it redirects me back to site billing information tab. And nothing happens, payment is not captured.

2. Scenario B: 

I pay through button in checkout. Paypal pop-up shows up, I sign in and press buy now. Now it redirects me back to my sites billing info and there shows that required fields needs to filled. And again payment is not captured and nothing has happened. 

My developers have checked every plugin and theme wether they conflict with paypal, but no success. We turned off all the plugins and even the theme itself. Nothing changed. 

Wierd part is that the same issue we had for two different websites. Maybe there is something wrong with paypal account set-up?

[KönigsApo]

Hello,

same here. Sometimes it won't even redirect to PayPal LogIn at all and show a blanc page with the following text:
{"result":"success","redirect":"https:website/?key=wc_order_XXX"}

@kaspars_montezo have you found a solution yet? If yes, would you kindly share it?

Thank you.

Best regards

[Arsalaan]

same thing (https://snipboard.io/n6r0VN.jpg) check this screenshoot, it says something went wrong well take you back to checkout so you could try again!

[PayPal_Rachael]

Hi All,

Thanks for posting in the community forum. 

I am sorry to hear that the checkout buttons are not working for you. I recommend visiting our developer site https://developer.paypal.com/docs/commerce-platform/payment/checkout/ . You will find information there to help you troubleshoot your issues and you can open a support ticket if you are still stuck. 

I hope this helps. 

Rachael