Address listed as Unconfirmed in shipping confirmation email?

ggab
Contributor
Contributor

I just got a shipping confirmation for an order I paid for with PayPal. In the shipping confirmation email my shipping address says Unconfirmed in red. I've got a credit card added to my PayPal account and I'm pretty sure my address is confirmed. Why does it say Unconfirmed in the shipment confirmation email?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@ggab 

 

Does the billing address of the card exactly match the shipping address on your paypal account?


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ggab
Contributor
Contributor

Yes, it does. I can't even find a spot in my profile that says my address is unconfirmed. 

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