How does the goods and Services email appear, and does it show in my dashboard

Arisha82
Contributor
Contributor

I  am meant to receive money through the goods and services payment method. I received an email with a Transaction ID from and the email came from  Services paypal

 

The email says the name of the person has sent you X amount. Nothing appeared in my Paypal account. How do i know this is legit.

 

I do not have the goods and service payment option on my payal, i am starting to wonder if this is scam and i should cancel the shipment which i did at the postoffice.  The person provided a Postel Motel address and not a home address.

Login to Me Too
2 REPLIES 2

chewwy
PayPal Employee
PayPal Employee
@Arisha82

If you think you’ve received a suspicious email or have been directed to a fake website, forward it to spoof@paypal.com and we’ll investigate it for you. After you send us the email, delete it from your inbox. If you clicked on any links or downloaded any attachments within the suspicious email or website, log into your account and view your transactions. It’s also a good idea to change your password.

To report SPAM SMS messages, forward them to ‘7726’ (which is the keys for SPAM on most phones). Check with your service provider to find out if this service is supported or you can read more about the service on the GSMA website.

To view all your transactions and activity, log in to your PayPal account and check your recent activities. If you see any unauthorised transactions, go to the Resolution Centre to report it.

Here's also a link on how you can spot a fake email.
https://www.paypal.com/uk/smarthelp/article/how-can-i-tell-if-an-email-is-genuinely-from-paypal-faq2...

hope this help!
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Arisha82 

 

SOUNDS LIKE THIS SCAM ...READ IT AND CHECK...THEN TRY AND GET THE ITEM BACK ASAP.

SORRY IF ITS TOO LATE BUT I DIDN'T SEE THE POST AS IT WAS ALREADY REPLIED TO.

 

SCAM.

They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk/spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.