I purchased an item from a company and the payment was processed via Paypal. I apparently did not log into Paypal and just did it as a guest; because the transaction doesn't show on my account. The company is a scam, they take your money, send you the wrong much cheaper product and then never reply when you try to get it resolved. After I was scammed, I found others with the same complaint. I can't file a complaint with Paypal since the transaction doesn't show up. I would like to be able to report the company as I would think Paypal would not like their service being used to steal from people; however they certainly do not make it easy to report companies.
I tried going to the acceptable use policy and clicking on report, it just takes me back to the page to dispute a transaction. Is there anyway to report a company without having a specific transaction? I honestly thought the company was legitimate because they used Paypal to process payments. Now I'm not sure I can trust the service anymore.
