How to send the PayPal helpdesk a message? (no phone call)

User4819
Contributor
Contributor

I need to get in touch with the PayPal helpdesk, but I want to send a message, I cannot call by phone (auditory disability).

 

Is there a normal email adress where I can send to? Or is there a contact form where I can submit a message with my question?

 

My question is about logging in (account access) but whenever I try the "contact us" section, it always leads me to a page telling my I have to call them. Which I can't.

 

So what's the best way to get in touch with PayPal?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@User4819 

 


Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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