I got scammed by a seller through the Discord server

thaxru_kickz
Contributor
Contributor

They are selling software and other online services for money. I brought the software for 8 euros. They gave me their PayPal email to pay them. Also told me to send as friends & Family transaction. So I send the money and they send me the software that I brought. But it is a virus. I run that software because I didn't know about that. They hacked into my Discord and send massages to random peoples. That Server has almost 1000+ members. A lot of people getting scammed. I lost -EUR 12.60 with PayPal Transaction Fee. That's a lot of money for me. I can't get a refund either because I send it as Friend & Family Payment. Pls, Help. Is there any way to get a refund?. Tnx

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@thaxru_kickz 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.



Advice is voluntary.
Kudos / Solution appreciated.
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