No edit or change button inside Email box to change it

FindingFeathers
Contributor
Contributor

Hello, Recently changed internets so I'm working on changing my old email address to the new on everything.  I sell things I make, so this is very important to get it done inside Paypal.

     I tried on my own, after that didn't work, I looked up how to do it in the help section.  Follow those instructions.  But in those instructions, it says there is an edit or change button for me to click on.  BUT in my box, there isn't a button.  I tried adding the two (required) emails, thinking inside of there, I could maybe delete the primary one, making the new one go to the primary one.  Nope.  This should have been at tops a 15 second job to get done in here.  I'm on the 3rd day now and not a happy camper.  Hoping someone can help!  Otherwise, the only course of action that I see is to delete my account and begin with a new one.  Ugh!  Emails to this address won't give me a heads up cause that email is no good anymore.  I'll just have to keep checking for an answer.  Thanks!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@FindingFeathers 

 

Go and click on the profile tab (icon next to log out) > click on the + and add another/new email address first > verify it > go back and click on update and tick the box underneath that says make primary > then you should get the remove option by the old now no longer primary email. You can remove that one or leave it on as you can have up to 8 email addresses on the one paypal account.



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FindingFeathers
Contributor
Contributor

I could just kiss you!!!!  Your advice worked!!!!!  I can't tell you how crazy these "should be" simple things make me want to scream!  I should have had this done and over long ago.  If they would make it easier, that would help!  But Thank you so much.  I am now back in the business of selling!!!  

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kernowlass
Esteemed Advisor
Esteemed Advisor

@FindingFeathers 

 

😁  


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