Scams

oldjhans
New Community Member
Why are there obvious scams that can legitimately accept PayPal payments?
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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@oldjhans 

 

Because "PayPal does not have any control over the products or services provided by sellers who accept PayPal as a payment method, and PayPal cannot ensure that a buyer or a seller you are dealing with will actually complete the transaction or is authorized to do so."

 

And PayPal is not going to go out in to the www to go through each website that accepts PayPal and try to determine if they are a scam or not. It is up to us to use our noggin as gatekeepers of our pocketbooks to shop smart.

 

Disclaimer of Warranty & Release

 

However, you are free to report them or read about how to avoid them:

https://www.paypal.com/us/smarthelp/article/what-are-common-scams-and-how-do-i-spot-them-faq3176

https://www.paypal.com/us/smarthelp/article/how-do-i-report-potential-fraud%2C-spoof-or-unauthorized...

https://www.paypal.com/us/smarthelp/article/how-do-i-report-a-fake-paypal-email-or-website-faq438

https://www.paypal.com/us/smarthelp/article/all-about-fake-emails-or-websites-faq695


Kudos & Solved are greatly appreciated. 🙂
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oldjhans
New Community Member
Its my understanding that we are members of PayPal because they will protect our purchases or sales. I find it difficult to believe they do not do anything to determine if a company is legitimate or not.
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@oldjhans 

 

Well first, people have to report them. And PayPal does to a point when they perform identity and business information verifications but ultimately, PayPal won't really micromanage what someone does after that like the gestapo unless something triggers their security and risk system.

 

PayPal protects only up to a certain degree our purchases and sales. If we use credit cards to pay, they also protect us too, not just PayPal and with terms that are perhaps broader than PayPal.

 

PayPal are third party and was not there when the transaction went down so they make judgement calls based on evidence that is neutral such as tracking numbers. And their dispute system is similar to your typical court case. If someone makes a claim, you have to refute it with evidence. They absolutely can't guarantee coverage on everything. They never claimed to. (Read the user agreement. A lot of interesting stuff in there that will clear up misconceptions.)

 

Many times these situations that we need protecting from are of our own carelessness and so must accept responsibility. PayPal posts documentation to read that warns us but people ignore them and when the time comes, PayPal will say "no" because the information to protect us is at our fingertips. I posted links and you didn't even acknowledge them. We already have a general idea who is legit or not. Stick to the names, brands and merchants you know, buy direct from the brand, do your own research on a merchant before (not after) buying because anyone and they grandma can start up a store these days. We have to do our due diligence too, to reduce these problems. And if you've shopped around  and observe long enough you can tell if a store  is legit or not.


Kudos & Solved are greatly appreciated. 🙂
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