apple id and fee

ussgrayghost
Contributor
Contributor

hey guys i just got  PayPal for the first time and i added it to my apple id all good and dandy but i had to pay a payment fee of $15.52 dollars does anyone know why i had to pay a fee and  if its possible to get a refund 

 

edit im from Australia if that helps 

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4 REPLIES 4

walterDUB
PayPal Employee
PayPal Employee

hi @ussgrayghost 

 

you should not be charged any fees by PayPal to send money for goods and services. Here some details on the fees policy

If you have been charged fees by your merchant you will have to contact them to understand the reason of it.

Stay safe!

 

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ussgrayghost
Contributor
Contributor

i should have read the fine print more 

 

ill contact my bank tomorrow 

 

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ussgrayghost
Contributor
Contributor

@walterDUB  

PayPal is free correct ? 

and you don't charge a fee when you connect your apple id to your PayPal account ?

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This_is_Chris
PayPal Employee
PayPal Employee

Hi, @ussgrayghost,

 

Yes, setting up and keeping a PayPal account is absolutely free. The same goes when you connect your apple id to your PayPal account, we won't charge you with any fees for that.

 

Here is a link as to when PayPal will charge you with a fee:

- PayPal Fees

https://www.paypal.com/au/webapps/mpp/paypal-fees

 

Hope this helps. Always keep safe.

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