Buyer protection + Fees

[ZombiesByte]

Can't seem to find an answer to this question.

If I want to buy something from someone unknown to me and wish to keep the buyer protection (I know it's default) what fee do I need to add so that my buyer gets the correct money?

ie.

John wants £10 for his item.

Sending £10 to john@example .com  with Buyer Protection doesn't show me the amount of money John will receive after fees have been taken or how much Buyer Protection will cost. I need to make it so that John receives £10 but it's clear as mud on the payment screens.

*John is an example name 🙂

Many thanks

[kernowlass]

@ZombiesByte 

As long as you use the goods/services and NOT friends/family option then buyers NEVER pay a fee and sellers are not allowed to ask buyers to do so.

You don't pay for buyer protection its a given as long as you meet the requirements in that policy located in the user agreement.

Sellers always pay the fees.

[ZombiesByte]

@kernowlass

So you're selling something on GumTree or Facebook Market Place and want to sell an item for £10. You would be quite happy for me to come along and give you £10 but expect you to pick up the tab for the fees?

That makes absolutely no sense at all and I think it would be completely unfair of me to expect you to cover these costs.

[kernowlass]

@ZombiesByte 

My paypal fee for selling on Ebay or Etsy is always deducted before the remainder is credited to my paypal balance, thats the way it works.

As a buyer if i bought something for £10 then why would I expect to pay more for it?

Sellers choose to use paypal as a payment option so they pay for that service.

[ZombiesByte]

I'm not sure you understand, if you were selling something as an individual (NOT A BUSINESS) and you offered something for £10. Then I'd expect to pay £10 if I turned up at the door and gave you money. However, if I suggested that I send you money via PayPal then you'd still want £10 for the item, it doesn't just magically get cheaper. They did not suggest I used PayPal, I suggested it.

[kernowlass]

@ZombiesByte 

I am an individual and not a business and i sell odds and ends i no longer want on those sites.

If i am going to list an item i start the bidding at the least i am happy to sell it for > then i work out my ebay and paypal fees and if the end amount of money is acceptable for the item i go ahead and list.

If i was a buyer and bid on ebay for an item of £10 and £2 shipping then i would expect to pay £12 when i go and checkout on Ebay. I would be well miffed if the seller added their paypal fee on to that price as well.

Sellers always pay the fees, no one has ever questioned that before in all the years i have been helping on here.

That is why its states ''merchant fees'' on paypals user agreement and penalise any seller that tries to pass that fee on to a buyer.

[ZombiesByte]

The guy I was buying from wanted cash. Cash does not cost anything and he wanted the £10 cash up front in hand in person. I hand him £10 then this cash would not involve anyone in the middle ever coming along and deducting any kind of money at all ever.

I could not get to him face to face and asked if I could transfer the money to him. I could have done this via BAC's which would have meant that I would have sent him £10. He would have received £10. There would have not been any reduction in the amount of money he would have received. The bank would have not asked for a percentage of that £10. He would have received £10 in full.

I instead asked him if I could send it via PayPal and I would pay for the fees as that provided me with the option of getting a little protection. He agreed. I wanted to send him £10 so that he received £10 as he wanted £10 and no less. The process did not offer me any way of working out how much I needed to cover over the £10 so that he received the £10. The service charges normally the seller yes but in this situation I needed to cover the arrangement as this was not the way he wanted to receive the money.

How difficult is this scenario to understand?

I'd love to come along to your car boot and pay for something using PayPal and just say to your face - no you pay for the fees, it's always been that way.