Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

giannalex
Contributor
Contributor

I have an issue with a payment that's been sent to the wrong paypal.me address. I want to contact PayPal via e-mail but there's nowhere such option in the "Contact Us" section.

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giannalex
Contributor
Contributor

Anyone?

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Capitali
New Community Member

I am trying to caht with an agent for two days. why are they not replying to me. i need emergency help

 

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wildgirlgonegoo
Contributor
Contributor
does anybody have a number besides the customer service number so I can get a hold of PayPal
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Temp20230524DQ
New Community Member
What time do paypal open on the east coast
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megz18
Contributor
Contributor

Anyone have a contact number to actually speak to a person? i dont want to answer questions that they dont have a answer too, so please a number to talk to a human with please

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kernowlass
Esteemed Advisor
Esteemed Advisor

@megz18 

 

As you don't think we can help then.......


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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mb698
New Community Member

Which number can I dial for Pay Pal in South Africa?

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PayPal_Jae
Moderator
Moderator

Hi @mb698!

 

Here's our Contact page from PayPal's official website for South Africa. 

 

- Jae

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Anonymous_User
Not applicable
I cant use my account I do not know
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