Olivia, I understand you have limitations on the assistance you can give and I appreciate your empathy for my situation. It's beyond frustration. Over the past 23 years I incorporated Paypal into my business and worked pretty much all of my financial transactions and payments in my life through Paypal. I didn't realize how dependent I was on the service, or how important it really was to me until it was Taken away from me, unjustly and with no recourse! I guess what I was hoping for from you was the thing I mentioned near the end of my last message.... another door that I can open in order to be able to explain my situation and plead my case to someone in customer support, or hopefully someone in a higher position, who can look at my situation with a little "common sense" and help set things right. As a self employed businessman for over 30 years I understand that mistakes happen and how important it is for customers to be able to express their thoughts and complaints to someone who will actually listen and be willing to do something to correct mistakes and provide thoughtful customer service. I would like to be able to submit a thoughtful, explanatory email to someone with some authority to act on my behalf and to feel like my 23 years as a Paypal customer is at least appreciated by someone in the company besides you. I don't want to burden you, but I feel I've earned a chance to be heard, at least. Can you help me make contact with someone who might be able to help me?, or at least the email address that I need to contact customer support? Anything you could do would be greatly appreciated.
