I recently got an email Is this PayPal's official email?

sushshma
New Community Member

Please check the image and confirm! I don't know why but it isn't allowing me to write the email here!

Screenshot (50).pngScreenshot (51).pngPlease confirm whether it's official or not!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@sushshma 

 

Yep looks like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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