Purchase Protection for Ticket Resale Website

WVmtngirl19
New Community Member
I accidentally purchased tickets from Ticketfaster instead of Ticketmaster and paid $100 more. They even sent me an email from someone at Ticketmaster to transfer my tickets into my Ticketmaster account. Furthermore, Ticketmaster has a “Ticketfast” service, so I thought I was on the right site. I feel as though this website is trying to confuse people on purpose by making them think they are on the Ticketmaster website. Will I be protected by PayPal’s Purchase Protection under these circumstances?
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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @WVmtngirl19

Thanks for joining the Community! 

I'm sorry to hear your transaction hasn't turned out as expected. If you do not receive your tickets, you may have the option to file a dispute under PayPal's Purchase Protection. I recommend referring to our Help Center for more information by using the blue hyperlinks. 

I hope you reach a resolution soon! 

- Meghan


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