Purchase Protection for Ticket Resale Website
WVmtngirl19
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Posted on
Jul-12-2021
01:35 PM
I accidentally purchased tickets from Ticketfaster instead of Ticketmaster and paid $100 more. They even sent me an email from someone at Ticketmaster to transfer my tickets into my Ticketmaster account. Furthermore, Ticketmaster has a “Ticketfast” service, so I thought I was on the right site. I feel as though this website is trying to confuse people on purpose by making them think they are on the Ticketmaster website. Will I be protected by PayPal’s Purchase Protection under these circumstances?
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Security & Protections
1 REPLY 1

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Jul-15-2021
03:42 PM
Hello @WVmtngirl19,
Thanks for joining the Community!
I'm sorry to hear your transaction hasn't turned out as expected. If you do not receive your tickets, you may have the option to file a dispute under PayPal's Purchase Protection. I recommend referring to our Help Center for more information by using the blue hyperlinks.
I hope you reach a resolution soon!
- Meghan
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