scam email re paypal a/c

avondhue241
Contributor
Contributor

I have received 3 emails from paypal in last 24 hrs saying I have made payments of $74 each time to Alibaba Cloud Inc. are they actually from paypal? I don't know whether to click on the links within in case its from a scammer. I have no record on my bank statement so far saying these amounts have gone out. Just dont know what to do. Can I fwd the emails to somewhere. Please advise and thanks in advance.

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@avondhue241 

 

If its a spoof, NEVER USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/uk/webapps/mpp/phishing
https://www.paypal.com/uk/smarthelp/article/how-would-i-spot-fake-emails-faq2340


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Starstruck15
New Community Member
Hi, I've received these emails too. Same company Alibaba and same amount $74. Thanks for the phishing link, I'll send them straight away.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.