train ticket collection

b52ref
Contributor
Contributor

hi - just bought train tickets inline but using my paypal balance - what card do i put in the self service machine to collect them ( i have several linked to paypal but used balance not card )?? thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@b52ref 

 

Did you buy it from the trainline? Because I do and you can use any of them.............

 

How to collect your tickets –

  1. Tap the button on screen to collect tickets.
  2. Insert your debit/credit card. If you paid with PayPal you can insert any card.
  3. Type in your collection reference.
  4. Tap the button to print your tickets, check all you tickets before leaving the machine, if you're collecting multiple tickets there can be a small pause between each one printing.

 

Your collection reference – This is an eight-digit reference that’s a mixture of numbers and letters. You’ll find it in your confirmation email and on our app under "My tickets". Don’t confuse it with your booking confirmation number, which is either 10 or 12 digits. 


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