Paypal credit application problem - Says I'm using a PO box when it's really my personal address

[ketastrophee]

Hi there, 

The title pretty much says it all. I've been trying to apply for paypal credit, and every time it says that there's an error with my info, and that they don't accept PO box addresses. I don't have a PO box, and never have. I'm entering my personal address. I've tried capitalizing the words in the address differently, I've tried using my house number in the unit/appt number section, nothing's working. This afternoon I used the maximum number of tries to apply, and I have this evening as well. I plan on calling customer support tomorrow, but in the meantime, has anyone else had this problem? Has anyone resolved it?

Thanks, 

Ket

[PayPal_Siobhan2]

Hi ketastrophee, 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

Please ensure the address registered on your PayPal account matches the address you are inserting into the PayPal Credit application form. 

If you used a P.O. Box address previously on your account, this could still be registered as your primary address or the address your financial information is registered and will need to be removed. 

- Siobhan