This happened to me back in June . I called paypal credit (I have been a customer for over 10 years) and asked. The rep said
that when PP credit was purchased by another company they sent a letter to my old address (because they were too lazy to see
that my account had been updated) and because the letter was labeled DO NOT FORWARD, it was returned to them. The rep said
that the matter would be corrected in about 90 days. Well that has come and gone-- today I called to see what the excuse would be.
The rep explained that there was a freeze on the reinstatement and they would not be reopening the account.
What a load of **bleep**. I know a lie when I hear it. The rep even sounded like he didn't believe it, but was forced to tow the company line.
Well, that's it for Paypal Credit. I will no longer use it, and honestly I think I should let them suck on it.
What a horrible horrible company. When they made the decision, why didn't they at least send me a letter? They have no problem delivering their bills.
It's just a bunch of lies... to an outstanding customer. I think it reflects poorly on Paypal as a hole, and I think Paypal needs to be made aware that these tools are dragging them into the dirt.
