PayPal is not user friendly

[confused]

Hello,

I keep making payments but I still get my e-bill online saying the amount I owe has not gone down.

They have changed there main menu it really is not user friendly at all. They have also charged me

for a transaction that was never completed the seller did not get the money. I tried e-mailling there

help department over a month ago still haven't recieved answer. I agree with others I am paying off

the amount I owe and will no longer be using paypal.

[Amanda411]

Hi confused,

Are you able to see the transactions in your PayPal account history log? What is the status of the payments you sent?

Amanda