Connect PayPal account

[Ouranos7]

Hi,

In my Prestashop site i use the PrestaShop Checkout module. But in the section "Connect your PayPal account", shows that is Pending validation. This happens more than 5 days.

Also, when i try to make a payment and i select Paypall, appears the message: "Expected an order id to be passed." When i try to make a payment and i select Card, appears the message: "Authorization failed due to insufficient permissions."

Did anyone knows what happens?

Thanks

[MTS_Chiranjeevi]

Good day @Ouranos7,

Thank you for posting to the PayPal community.

Please cross check your PayPal Business account and make sure it is verified and confirmed without any account limitations. 

This is be an issue with your on-boarding setup with eCommerce PrestaShop. 

Merchants can manually grant permission to a third party eCommerce to access specific information in your PayPal account and perform PayPal API operations on your behalf.

Login PayPal.com >> Settings >> Account Settings >> Website payments >> API Access >> Pre-built payment solution >> Grant API permission >> contact your "Third party software eCommerce" for Third Party Permission Username >> enter the username.

Direct link - https://www.paypal.com/cgi-bin/webscr?cmd=_profile-api-grant-authorization
                      https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/admin/third-party/ 

Third party eCommerce develops their own plugins/modules.

I would suggest to please contact the support of the third party platform(eCommerce PrestaShop) who should be able to help regarding PrestaShop plugin/module setup and make sure to pass valid API requests to PayPal system.

We recommend merchants to integrate our latest PayPal Checkout (Smart button) product.

Please follow the steps provided in the below detailed guide links : 

https://developer.paypal.com/docs/checkout/

https://developer.paypal.com/demo/checkout/#/pattern/server 

https://developer.paypal.com/integration-builder/ 

Please follow the below steps via your PayPal account. 

Login PayPal.com >> click on "settings icon" >> go to "Account settings" >> Website payments >> PayPal buttons >> select "Smart Buttons" button type >> fill all the required details.

(Or)

Login PayPal.com >> go to direct link "https://www.paypal.com/buttons/" >> follow the above steps

If your still facing issue, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.