How to deal with PayPal error codes on the modal? Only 1 subscription plan works out of 3

digimeri
New Community Member

Hi there, I'm setting up payments at my website platform and I only can charge my users with 1 month plan for $14.99, the other plans of 3 month for $29.99 and 6 month of $49.99 just don't work.

 

All of the subscription plans get 7 day free trial. I call them with their plan IDs, the user is authenticated, yet they get error messages such as:

  • Sorry, we weren’t able to set up preapproved payments at this time. Please return to the merchant and choose another way to pay.
  • Please return to the merchant and choose another way to pay.

 

What should I do? Maybe there are some hidden limitations I'm facing? The error happens on the PayPal side, my code returns no error. Also, 1 month plan goes smooth like butter.

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1 REPLY 1

BSKCIC
New Community Member

Did you get anywhere with this? 
I am having the same issue. The first one works absolutely fine. I would be extremely interested to know if you found a solution!

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