It took out first payment but old navy denied it

[deniselyons82]

I was purchasing items from old navy and PayPal took out the 19.25 for the first payment but old navy said they were unable to take it it to choose a different payment method. What do I do? I'm not paying again.

[kernowlass]

@deniselyons82 

When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.

If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.

[deniselyons82]

Thank you!!