Live Payment Development: Successful and then Returned. [PAYMENT_DENIED]

Temp20240120
Contributor
Contributor

Hi Developers,

I'm testing my live payment function with my real credit card. I got the error as below:

StephenX2049_0-1705712946865.png

My credit card history showed that the transactions were successful and then returned by PayPal.  I have used two different credit cards with two different holder names and billing addresses. So, it shouldn't be the problem of credit card information.

 

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1 REPLY 1

Kavyar
Moderator
Moderator

Good day @Temp20240120 

 

Thank you for posting to the PayPal community.

 

It appears that there may be an issue with the funding source provided by the customer/buyer. I would kindly request that you ask the customer/buyer to try using different/valid card details for their payments.

 

Please refer to the guide links provided below: 

 

https://developer.paypal.com/api/rest/reference/orders/v2/errors/ 

https://developer.paypal.com/api/rest/reference/orders/v2/errors/#capture-order

https://www.paypal.com/uk/smarthelp/article/why-is-my-paypal-payment-being-declined-faq3039

 

I would suggest to please try to process a test payment using a card that is not associated to your PayPal Account, since merchants can't process self-payments.

 

If your still facing issues, please create an MTS ticket via -  https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.

 

Sincerely,

Kavya

PayPal MTS

 

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