cannot find my legacy buttons -

cfbgifted
Contributor
Contributor

I followed the directions to find my legacy buttons (tools/edit a button) and received a screen that said page not found, or something like that.

I am a volunteer w/ a very small nonprofit and need help. We stopped collecting member dues during covid and now need to charge. But my old buttons which worked fine, are missing here (or at least I cannot find them). Thank you.

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5 REPLIES 5

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@cfbgifted 

 

Pay & Get Paid > PayPal Buttons > View Saved Buttons (located under the logout button)


Kudos & Solved are greatly appreciated. 🙂
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sprindle
New Community Member

Have they phased out the old buttons? I go to "view saved buttons" or even try to create a new button of the old style (the new one doesn't work on my WordPress site) and it says "not found."

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SteveStuartDJ
Contributor
Contributor
All of mine are still there, I have masses of them. But my problem still remains that I'm convinced no-one can make a payment, my last sales were on the 2nd October! Everything seems to work in Sandbox and when I make a live 1p sale, it all goes thru' without a hitch or a 'not working at the moment' notification. I've been going everywhere that may shed some light on this to noavail. It seems PayPal get their kicks by taking things down, or leading us to a dead link. I'm frustrated and annoyed!
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SteveStuartDJ
Contributor
Contributor
Looking for clues instead of PayPal sending an advice note! I HAVE JUST SEEN THIS: developer/PayPal.com/docs/api/payments/v1/ Several times on the page there's a box that says: Deprecation notice <in bold The /v1/payments endpoint is deprecated. Use the /V2 payments end point instead. So maybe that's it?
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MTS_Chiranjeevi
Moderator
Moderator

Good day @cfbgifted @SteveStuartDJ @sprindle @sharpiemarker ,

 

Thank you for contacting PayPal community.

 

Our sincere apologies for the inconvenience caused.


I have tried to reproduce the issue and could able to access the "View your saved buttons" link without any issues. 

Please find the below screenshots for reference. 


Screenshot 2022-11-14 at 12.20.54 PM.png

Screenshot 2022-11-14 at 12.21.07 PM.png


I would suggest to please follow the below steps via your primary email address of your PayPal Business account. 

Login PayPal.com >> click on "settings icon" >> go to "Account settings" >> Website payments >>  PayPal buttons >> click "View your saved buttons

(Or)

Login PayPal.com >> go to direct link "https://www.paypal.com/buttons/" >> follow the above steps.

 

Thank you so much for your patience and understanding.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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