problem with woocommerce paypal payment - Advanced credit card processing [UNPROCESSABLE_ENTITY]

MyRustyCage
Contributor
Contributor

Hi, I have a problem with my woocommerce paypal payment. I can pay with an paypal account or the standard processing card but the Advanced credit card processing if activated return me this message after the bank has verified the credit card correctly: with wordpress 6.1.3 installed :Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-PAYMENT_DENIED and with wordpress 6.2.2 install : Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-PAYMENT_DENIED CreditCardGateway.php:406 [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-PAYMENT_DENIED OrderEndpoint.php:327 État de la commande modifié de Attente paiement à Échouée. The most suprising thing is that it happens more on mobile android chrome or ios safari (iphone 12 for ex), sadely i can test it on opera or firefox for mobile. On my production site I switched back to standard card payment. Thanks

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2 REPLIES 2

MTS_Chiranjeevi
Moderator
Moderator

Good day @MyRustyCage,

 

Thank you for posting to the PayPal community.

 

Set up your account to accept card payments : 

 

Before you can accept card payments on your website, set up your sandbox business account to accept card payments as follows:

 

  1. Log into the PayPal Developer Dashboard, go to My Apps & Credentials > Sandbox > REST API apps, and select the name of your app.
  2. Go to Sandbox App Settings > App feature options > Accept payments and select Advanced options.
  3. Select the Advanced Credit and Debit Card Payments checkbox and select Save.
  4. If you created a sandbox business account through sandbox.paypal.com, and the advanced credit and debit card payments status for the account is disabled, complete the sandbox onboarding steps.

Guide link - https://developer.paypal.com/docs/checkout/advanced/integrate/#link-setupyouraccounttoacceptcardpaym... 

 

If you need to enable Advanced Checkout on live. Please apply for production onboarding or contact our Customer Service Experts from here to be eligible to process cards with your live PayPal account.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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MyRustyCage
Contributor
Contributor

Thank you for you answer I already contact the customer center expert to solve my issue. 

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