Can't send money
Bbarke1950
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Posted on
Mar-23-2020
02:25 AM
I'm having trouble sending money to a friend. I just made the account, yesterday, and I confirmed and verified all my info through my email and phone. I linked a credit card, but for some reason, when I complete the steps to send money, the option to, "send money," at the bottom, doesn't light up.
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Making a payment
1 REPLY 1
KGonzaga
PayPal Employee
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Mar-30-2020
07:48 AM
Hi @Bbarke1950, I've found this article on the Help Centre hoping that it might shed some light on the challenge that you're having: https://www.paypal.com/us/smarthelp/article/FAQ1684 This other article might help as well: https://www.paypal.com/us/smarthelp/article/why-can't-i-send-money-using-a-balance-faq3959 If the error persists, please do try and contact us through the help & contact link at the bottom of any PayPal page.
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