Failed: This payment was declined due to regulatory compliance reasons

Zio_Excel
Contributor
Contributor

I am trying to make a payment to a personal account linked to a wedding registry and both my account and the other guests trying to make payments via PayPal are getting the error:

 

"This transaction is blocked due to regulatory compliance reasons"

 

I have looked at other answers which link to an article about payments coming from certain regions. Non of the payments are originating from countries other than UK & USA.

 

What can be done about this?

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Zio_Excel 

 

What country is the recipient in?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Zio_Excel
Contributor
Contributor
UK also. However, I’ve found the solution, the vendor requires a PayPal business account to accept payments. I have switched over the account and now it works. Thanks for the reply.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.